Contact Us

Need assistance? Our experienced Customer Care team is here to help. To inquire about Award Concepts
products and services
, contact us by phone or e-mail, and we'll gladly assist you.

Live Support

Click on the 'Live Support' link at the top of any page to chat with one of our Customer Care Specialists.  Our
representatives are available Monday through Friday, 8am to 5pm (CST).


You can reach our Customer Care Department by sending an e-mail to  Please
include your name, the organization that you belong to, a phone number that we can best reach you and a
brief description of your question or comment.  This will help to ensure the fastest and most accurate response


1-800-659-7801 for immediate assistance.  Office hours are Monday through Friday, 8am to 5pm (CST).

110 S. 11th Ave.
PO Box 4305
St. Charles, IL 60174